Support
Clear help,
from a real person.
For service, scheduling, billing, or access questions
Contact Buckstone
Email jason@buckstone.io with your name, the service you purchased or are considering, and a short description of what you need. Please do not include full card numbers, passwords, private keys, or other sensitive credentials.
Response time
Buckstone aims to respond within two business days. Time-sensitive scheduling issues should include the date and time of the affected session in the subject line.
Billing and receipts
For a receipt, payment-status question, duplicate charge, or billing-detail correction, email the address above. Include the purchaser’s name, purchase date, and the last four digits of the payment method—never the full card number.
Cancellations and refunds
Cancellation, rescheduling, and refund terms may vary by engagement and will be shown or agreed before purchase. If something does not look right, contact Buckstone promptly so the specific circumstances and applicable terms can be reviewed.
Service delivery
Buckstone provides advisory, education, and related digital or scheduled services. Delivery timing and what is included are described on the relevant service page, checkout, proposal, or written agreement.
Privacy or security concerns
For questions about personal information, review the Privacy Notice or email with “Privacy request” in the subject line. If you believe an account or payment is at risk, contact your financial institution immediately as well.